Online Privacy Policy

Self Storage Madison, LLC has prepared this Online Privacy Policy to describe the types of personal and non-personal information collected through its Web site, the use of such information, and to whom and under what circumstances such information is disclosed. By using our Web site, you signify your assent to this Online Privacy Policy and to our Web site's Terms of Use policy. If you do not agree to the terms of this Online Privacy Policy or our Web site's Terms of Use policy, please do not use the Web site.

Protecting Your Personal Information

We want to address any questions you may have about the online information practices. For that reason we have adopted and posted this online privacy policy. If you have questions or concerns regarding this policy, you should contact us at the following address:

Telephone: (608) 238-1507
PO Box 620673
Middleton, WI 53562

What Information Do We Gather?

We collect only personal information voluntarily provided by you, and necessary to rent a self storage unit from us, or make electronic payments though our Merchant Services Provider.  We collect your email address so we can send you information about our storage facilities, rental information, your rental status, and payments. We may also let you know via email about services we offer. Any credit card or transaction card information that is collected is used strictly for billing purposes.

We also collect messages sent through our Contact Us page so we can respond to your questions or concerns.

Finally, we collect information about visitors to the Web site, including IP address, ISPs, and browsers. However, this information is not linked to any personally identifiable information. We use this non-personal information to analyze Web site traffic and improve the operation of our Web site.

Electronic mail messages may be intercepted by third parties and are not protected by Self Storage Madison. If you use a public computer or terminal, be sure no one is watching over your shoulder and always log out when you complete an online session. Please do not share or send sensitive account information via email. We will never send an email or call you asking you for your User ID, password, social security number, or FEIN.

If you receive a suspicious email that appears to be from Self Storage Madison, keep the email in your inbox and report it to us at or by calling (608) 238-1507. Please do not forward the email. For more information, contact the Federal Trade Commission at

Does The Site Use Cookies?

No. We will not attempt to gather your computer hardware or software information or your demographic information.

Sharing Your Personal Information

Self Storage Madison does not sell tenant or non-tenant information to unrelated third parties. We do however make tenant contact information available to law enforcement officials.  Under no circumstances will we intentionally make your personal home address or telephone number available to third parties unless you indicated these as your contact information or we are legally required to provide this information.

What Choices Do You Have?

We use your email address to communicate with you and other contacts provided to us on your rental agreement. In addition, we will occasionally send you information about special offers and new services. If you would rather not receive these messages, please notify us via email in the Contact Us section of this Web site. In addition, if you would like to access or change any contact information you have provided to us, please notify us in the Contact Us section of this Web site.


If you are asked to create a password, please use a combination of capital and lower case letters, numbers and symbols whenever possible. Using words, your name or your email address as your password is not recommended. Passwords should not be shared with anyone.

Links to Other Web Sites

Self Storage Madison has established relationships with other companies in order to offer you specialized services. Access to these other companies is available by means of links to their Web sites from our Web site. We provide these links as a service to our users. We do not sponsor or endorse these other web sites. We are not responsible for the content of any other sites as we do not own or control these other companies or their sites. Self Storage Madison is not responsible for their privacy practices, their Terms and Conditions (Terms of Use), or the content of their Web sites. Accordingly, Self Storage Madison recommends that you review the privacy policy and Terms and Conditions (Terms of Use) posted on any Web site you access from our Web site.


Self Storage Madison does not direct its Web site to, nor does it knowingly collect any personal information on, children under the age of 13.


Use of this Web site does not grant the user any rights to use the Self Storage Madison trademarks or it's Web site content.

Contact Us Page

You can use our Contact Us information to ask a question, request rental information, or provide comments on our service. We capture every message that comes to us and try our best to respond within at least 48 hours of receipt.

Changes to This Online Privacy Policy

Self Storage Madison reserves the right, at its sole discretion, to change, modify, add or remove portions of this Online Privacy Policy at any time. Accordingly, Self Storage Madison recommends that you revisit this Online Privacy Policy from time to time to ensure that you are aware of the current privacy practices. Your continued use of the Web site following any changes signifies your acceptance of these changes.

Security on the Web Site

Self Storage Madison does not collect credit card or transaction card information.  On-line payments are made through the secured web site of our Merchant Services Provider.